My wife went in to purchase a 2019 Highlander XLE and was greeted by Tee Hamzy and treated with respect and was not talked down to. Test drives were no hassles, not like other dealers. We enjoyed the experience so much that we purchased a 2019 Tundra double cab TRD Sport and a 2019 Rav 4 LE.
In 58 years I've never had a better car buying experience than I did at Torrington Toyota. They are smart, efficient and kind. They focused on trying to understand exactly what I wanted, needed and could afford, and they made it all happen with ease. There' was no sales pressure, no come-ons. Just a guy named Tee who's warm, whip-smart and sincere and guided me through the process like a pro and a pal. And a kind guy named David who patiently walked me through the financing and paperwork, checking every box and making sure I understood it all. Without question I would send any loved-one hoping to buy or lease a car into Torrington Toyota. As I said: best car buying experience EVER!
I just bought my first Toyota here with Tee, and I'm sure I'll be back for future vehicles. Tee and everyone there were really welcoming and easy going. Tee walked us through all the pricing and explained all the fees, discounts, and trade in value. From previous experience, I was worried coming back to pick up the car that the price would be different or my monthly fee would differ from what I was told on test drive day. Nope! Everything was exactly as they had told me before and I really appreciate the honesty. Tee walked us through all the features of the car and helped get us set up with devices and settings and made sure we knew we could stop by anytime with questions.
Went in because I had to jumpstart my truck everytime I wanted to drive it, (it's a 2019 chevy) and they were very friendly and put in a new battery! They let me know everything I needed to know and gave me the reason as to why the battery died so fast
I have had a Highland and just purchased my second used Rav4. No hassle, no stress and no hard sales pouncing. Love David U and Tee. They both made the process so easy. I am a believer in Toyota but specifically Torrington Toyota.
Had an issue with a check engine light and loss of power on Friday night in my 2012 Tacoma. Called the next morning and spoke with Vance to get the truck in as soon as I could. I also asked if I could get a loaner vehicle until the repairs were made. When I arrived, not only did I have a car, Vance had checked into my extended warranty, and gave me peace of mind that the repairs would be made at no cost to me. I've always received good service at this dealership, but this time they went above and beyond and were outstanding! Tracy Lambertson
Thank you Torrington Toyota. This is my third year on my lease of my RAV 4. Haven't had a bad experience yet. Always great service with a courteous and helpful staff. Service department has an awesome crew. Would highly reccomend them.
Had a scheduled oil appointment, showed up a 1/2 hour earlier. They took my car in and I was on my way a 1/2 hour earlier than normal. Good people, never had any issues with this dealership
Buying my car from Torrington Toyota was a great decision. Randy helped me find the car I was looking for. The whole team at Torrington Toyota are genuine and made buying my car a very positive experience! Thanks again!
This is the third vehicle purchased from Torrington Toyota. Always a positive experience. Thank you Randy for all your help picking out the right vehicle for our needs.
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