I have been dealing with Vance Williams for the past couple of visits. He is always extremely courteous, makes sure I am aware of any recalls on my vehicle, and lets me know exactly what is being done to my vehicle and how much it will cost! He is an asset to your company!
I have been going to this Torrington Toyota for years and always get great service!
Great service! Leased my Rav 4 here and they did a wonderful job with my oil changes and tire rotations. Very quick, great professional service!!
I have been to many car dealerships over the years, but once I found Torrington Toyota, I have never been to any other. I love my Camry and have had bought several others from Torrington. Even though it is a 50-60 minute ride from my home, it is worth the trip - even for service. There is no other dealership near me that I would consider going to. I would say it is mainly the personnel at Torrington that keeps me coming back. Their knowledge and friendliness is key to a good working relationship.
I always take my vehicles to Torrington Toyota for service. Vance gets me in promptly, and out in short order. He tells me what my vehicle needs, and what it may need in the future in an easy to understand manner. Since I no longer do any mechanical work, it is good to be able to trust someone with my vehicles.
I have been dealing with Torrington Toyota whether for service or for buying a vehicle for many years. Recently it was time to start looking for a new vehicle to replace my aging Tacoma. I worked directly with Randy in sales and within no time was driving out of the lot in a 2017 Tacoma. The sales team is extremely knowledgeable and helpful which made the whole buying process a pleasant experience. There was never a feeling of being "pushed or rushed." I would highly recommend this dealer, and in another 200K+ miles I will be back to buy another vehicle from them!
I purchased a Toyota Prius V in December. The process was flawless. The first two years of maintenance is included and today was the first visit for the 5,000 mile service. All went well. A little slow getting in but the service didn't take long at all and the environment is nice for waiting.
Randy was great- really took his time walking us through all the features of our new Highlander and was very informative and personable. He made sure we had our 5000 mile appointment scheduled for before we take the car on a long drive to Florida later this summer.
I bought the truck here; get it serviced here, and this place runs like a clock. These people are in business to stay in business. Great service at fair prices
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